Booking Conditions

1- General Conditions

These general conditions constitute a contract to reserve a rental car through the website acgmenorca.com, ownership society SLU Autos Cala Galdana established in Urb Serpentona n ª 7. 07760 Ciutadella de Menorca (Spain) & CIF B57088049. The processing of a reservation through this web site constitutes explicit acceptance of each and every one of these general conditions, which are complemented by Spanish law, general and specific users and consumers.

2- Customer responsability

You represent that you are older than 18 years and have the legal capacity to acquire the services offered through this website. When booking, you are solely responsible for the accuracy of any data notes. If it is found to be incorrect, could cause the cancellation of the reservation

3- Reservations

To guarantee the reservation you must pay a deposit of 25% at the last step of the reservation in a La Caixa secure platform.

When you payment is completed the booking will be confirmed and you will be able to print your voucher.
You will also recieve the voucher at your email. You can pay a 25% or a total cost in a secure platform.

The remaining payment must be made at the beginning of the service, the reservation Otherwise Will Be Canceled. You will Receive details of your reservation by e-mail with all the details of it. 

Successful completion of the booking process is not a contract of hire vehicles, to formalize must be signed by the customer and the rental company upon arrival at the place of collection of the vehicle.

The rental company reserves the right to refuse signing the lease to those who do not accept the terms of the lease.

4- Returns and cancellations

You may cancel the contracted services. If the cancellation of the reservation is made seven or more days before the date fixed for collection of the vehicle, we will refund the full amount of the amount paid as deposit upon reservation.

If the cancellation of the booking is made less than seven days before the date fixed for the collection of the vehicle will not be refunded the amount paid as deposit upon reservation (whatever the reason).
If you return the vehicle before the date specified in the contract for the repayment thereof, shall not be refunded any amount (whatever the reason)

5- Models available and rental conditions

Scooter of 125 cc

• In the price of the rent is included the All risk insurance Without Excess for the driver with a minimun of 21 year-old.
• In the All risk insurance without Excess a few exceptions exist that we indicate in the point 6
• The motorcycle delivery full of Petrol and Oil and the client pay the cost the first day, money of petrol is not returned, the client must leave the empty deposit.
• Minimal Age 21 years, with driver's licence B1 with a experience of 3 years or driver licence of scooters A1
• Two helmets included and back box.

6- Conditions of hire (insurance)

Our vehicles have an insurance policy that covers compulsory third party personal injury to vehicle occupants and third parties. Also covered the damage with the exception of the own vehicle. 

However by our company lease relieves the client of any financial responsibility for damage or theft of the vehicle calls for the need NO FRANCHISE, ie total coverage is no economic harm to the client.

• Driving recklessly or negligently
• Ingestion of substances that disrupt or diminish the powers of the psychophysical driver, (Alcohol or drugs)
• Conduct of a person authorized by the company
• Blows to the wheels and underbody
• Wrong-fuel refueling
• Loss or break of the helmets.
• Loss or breakage of the key of the vehicle (20€ or 30€ depending on model)